Flowers Doodle

Sunflowers

Brushes

Customer Complaint Business Letter - Lab 4

Jeff Interiano

Customer Service Rep, Popfizz Beverages

911 Diabetes Drive

Waukegan, IL 60085

(123) 456-7890

jokshan@yahoo.com

Thur 1st September 2016

I.M. Clueless

12345 Sesame St.

Paddock Lake, WI 10000

Dear Mr. Clueless,

I understand that your party was ruined and you were embarrassed  because all of your Popfizz Diet sodas floated in your ice chest giving the appearance that they were defective cans, while the others sank to the bottom.  

Well, here at Popfizz, we are dedicated to providing the most satisfying beverages for our customers.  To show our appreciation in your business, we will reimburse you with the cost of your diet sodas.  However, to prevent future occurrences of this situation, I would like to inform you of the nature of diet sodas.  Lab tests of our product have shown that diet soda is less dense than our sugared varieties.  This is because the sugar in the regular soft drinks make the product more dense and the can will sink in water.  The cans of diet soda will naturally float because they are same density of the ice water and the cans also have added air.  For any questions or concerns of this matter, please feel free look it up on youtube like everyone else.  Ta ta for now.

Sincerely,

Jeff